Privacy Policy

Open Comedy (“we”, “our”, or “us”) operates the Open Comedy website and mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Personal Information

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Profile information (stage name, bio, photos, videos)
• Social media profiles

Usage Data

We may also collect information on how the Service is accessed and used. This may include:

• Your computer's Internet Protocol address (IP address)
• Browser type and version
• Pages you visit on our Service
• Time and date of your visit
• Time spent on pages
• Unique device identifiers

Open Comedy uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To connect comedians with venues and audiences
• To facilitate bookings and communications

We may disclose your personal information in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Open Comedy
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

We do not sell, trade, or rent your personal information to third parties.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for:

• Authentication and security
• Preferences and settings
• Analytics and performance monitoring
• Personalised content delivery

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contractual necessity: Processing necessary to provide the Service you requested (e.g., creating your account, facilitating bookings)
• Legitimate interests: Processing for our legitimate business interests, such as improving the Service, preventing fraud, and ensuring security
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legal obligations: Processing necessary to comply with applicable laws and regulations

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Account data: Retained while your account is active and for a reasonable period thereafter to allow for account reactivation
• Transaction records: Retained for up to 7 years to comply with tax and accounting requirements
• Communication records: Retained for up to 3 years for dispute resolution and service improvement
• Usage data: Generally retained for up to 2 years for analytics purposes

When you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal data outside the EEA or UK, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection laws
• Other legally recognised transfer mechanisms

We may use third-party services to help us operate the Service. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated to protect your information. These include:

• Hosting providers: Cloud infrastructure services that store and process data
• Analytics services: Tools to understand how users interact with our Service
• Email services: Providers that help us send transactional and marketing emails
• Content delivery: Services that help deliver media content efficiently

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Under GDPR, you have the following rights:

• Right to access - You have the right to request copies of your personal data
• Right to rectification - You have the right to request correction of inaccurate data
• Right to erasure - You have the right to request deletion of your data
• Right to restrict processing - You have the right to request restriction of processing
• Right to object to processing - You have the right to object to our processing
• Right to data portability - You have the right to request transfer of your data

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

You are advised to review this Privacy Policy periodically for any changes.