<\/p>\n
“Their standing balance for our appearance was due at the end of September. It remained unpaid.” That is AY, quoted by Premium Times. The reports carrying his statement published on 26 October, the day after the Cardiff<\/a> show was due to happen. Everyone and everything had travelled to Cardiff except, by his account, the money.<\/p>\n The show was the Cardiff leg of AY’s UK tour, scheduled for Sunday 25 October at Valegate Retail Park. Arise News reports he said he and other comedians travelled to the venue and gained entry but were unable to perform. In his own words, quoted by Arise: “My fellow comedians and I travelled to Cardiff to perform and eventually entered the venue.” They got through the doors and that was as far as the night got. Legit.ng described a crowd spending “hours waiting for a show that never began”. It noted that “Many ticket holders eventually left without witnessing any performance.”<\/p>\n As of 26 October, when those reports published, that is where things sat. The reports I am working from – Arise, Premium Times and Legit.ng – are all working from AY’s statement. As of 26 October 2026 the organisers had not publicly addressed the incident, so everything below about non-payment is AY’s version of events.<\/p>\n Start with the honest answer: no Cardiff refund route has been announced. Arise News reported that AY “also called on the event organisers and UK tour management to provide ticket holders with clear information about refunds”. That is a comedian pointing at somebody else’s inbox rather than opening one of his own. Both Arise and Premium Times reported the same silence from the other side. Arise wrote that “the organisers had yet to provide a public explanation of the circumstances surrounding the event”. Premium Times put it as “As of press time, the organisers had not yet publicly addressed the incident.” That was 26 October.<\/p>\n So the practical Cardiff refund route runs through whoever took the card payment, not through AY. Citizens Advice Wales is blunt about the entitlement: “you can get a refund if the organiser cancels, moves or reschedules the event.” If the seller refuses, its own next step is to “Check that they’re a member of the Society of Ticket Agents and Retailers (STAR).” A STAR member is, in STAR’s wording, “obliged to refund at least the event price of a ticket if an event is cancelled”, and STAR draws a careful distinction between that and face value, which it defines as “the price printed on a ticket”. Worth knowing which number you are arguing about before you start arguing. STAR also notes it is “approved by the Chartered Trading Standards Institute as an Alternative Dispute Resolution provider”, which means a stuck dispute has somewhere to go that isn’t a comment section.<\/p>\n If the seller will not play, Citizens Advice sends you to plastic: “If you can’t get your money back that way, check if you can get your money back from your card company.” Two broad routes there, and I would treat the specifics as general UK guidance rather than gospel, because the consumer explainer I am working from dates to 2017 and card terms move. On a credit card, Section 75 of the Consumer Credit Act makes the provider jointly liable with the seller, but lovemoney’s guide is explicit that “This only applies though if your ticket cost more than \u00a3100.” There is a debit-card route as well: lovemoney notes that “If you paid with a Visa debit card you may also be able to claim a refund through its Chargeback scheme.” Chargeback request windows are measured in weeks to months from purchase, so check your own provider’s current terms today rather than next month. The same guide says a seller signed up to the STAR code “should refund at least the face value”.<\/p>\n Here is the detail that made me want to write this up, and it is one line in the Premium Times piece. AY said that after the Cardiff show failed, “Afterwards, we also struggled to reach the organisers, even to arrange accommodation for us.” Read that again as a working comic. You have travelled to Cardiff, got into the venue, not gone on, and then you are trying to reach the organisers to find out where you are sleeping. <\/p>\n None of the reports gives a figure for what was owed, though AY did name Enoch Adekoya of Koya Group in his account of the night.<\/p>\n AY does name one person in his account of the night: “His name is Enoch Adekoya, Koya Group.” That is as far as any source goes, and as far as I will.<\/p>\n The Manchester date was sold on Eventbrite as AYLIVE MANCHESTER 2026 with PM PRODUCTIONS named as organiser, and the London date as AYLIVE LONDON 2026 under Nollypeek Entertainment – a different organiser again, and both different from the Cardiff promoter. AY listed the rest himself, per Premium Times: “My show in Birmingham is October 30th. London is October 31st. And Manchester is November 1st.” Arise reported the same three as still announced. No source tells us whether those three went ahead, and I am not going to pretend otherwise.<\/p>\n That split matters for anyone holding a ticket. Those are separate Eventbrite listings under different organiser names, and nothing in the reporting says how, or whether, a dispute with one promoter reaches another’s box office. Manchester and London were each sold on Eventbrite under a different organiser name: PM PRODUCTIONS on the Manchester listing, Nollypeek Entertainment on the London one.<\/p>\n We have watched this film before and it takes months to end. <\/p>\n The quote that will outlast the rest of this, as reported by Legit.ng, is the one that reads like something said to a specific group of people rather than to the internet.<\/p>\n You should never have been caught in the middle of a payment dispute,<\/p>\n<\/blockquote>\n He also told them, per the same Legit.ng report: “You deserved a properly organised show and timely information.” Fair, and quite a lot more than ticket holders usually get in these situations, where the standard output is a holding statement about circumstances beyond anyone’s control. It is also not money: in his statement reported on 26 October, AY said the balance due at the end of September remained unpaid.<\/p>\n If you were in Valegate Retail Park on the Sunday: AY has called on the event organisers and his UK tour management to give ticket holders clear information about refunds, and as of 26 October the organisers had not publicly addressed what happened, so the card route is the one you can start yourself. Check who the seller was<\/a> on your confirmation email, check whether they are a STAR member, and ring your bank about a chargeback before the window on that purchase date closes, which is sooner than feels reasonable. If you are now looking for something else to spend that money on, there are UK comedy gigs and tour dates<\/a> to browse. <\/p>\nWho can a Cardiff ticket holder actually claim from?<\/h2>\n
Nobody rang back about the hotel<\/h2>\n
One tour, different presenters per date<\/h2>\n
What AY actually said to the room<\/h2>\n
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